“Wash, rinse, repeat,” goes the old adage, and for many CPA firms, sending out engagement letters indeed seems like a never-ending cycle.
While they can turn to automated systems for many other tasks, many firm administrators still have no choice but to compose and send out engagement letters manually. This translates into hours and hours of unproductive time as they look up engagement information, search for the right templates, compose the letters, route them through cumbersome review processes, and ultimately send them out by paper or via awkward e-signature tools.
What can you do about it?
Clearly, the need to re-create the wheel every single time is aggravating, not to mention costly. Alleviating this pain point would save firms an enormous amount of time and money, and that is exactly why PracticePro 365 has developed a new feature, Engagement Letter Automation.
For those unfamiliar, PracticePro 365 is the all-in-one, cloud-based practice management software suite for CPA firms. Built on the Microsoft Dynamics platform, PracticePro 365 leverages the Microsoft 365 ecosystem to enable innovations such as Engagement Letter Automation without using application programming interfaces (APIs) or other third-party integrations.
With the new Engagement Letter Automation feature in PracticePro 365, administrators can streamline communications to new and existing clients seamlessly from within the platform, while freeing themselves to focus on more important activities.
More specifically, the new feature enables CPA firms to:
-Generate engagement letters either one-by-one or en masse utilizing selected templates based on information already stored in PracticePro 365
-Create engagement letters for multiple engagements at the same time, whether within a specific client/account or across multiple clients/accounts
-Easily customize individual engagement letters, even when producing them in bulk using a template
-Seamlessly send client engagement letters automatically via e-signature or e-mail
-Through Docusign or another electronic signature interface, receive the client signed and dated engagement letter stored directly in PracticePro 365
-Create editable templates to ensure engagement- and firm-specific language is consistently incorporated into each client letter, no matter the nature of the engagement or the scope of work
-Store engagement letters natively within PracticePro 365
-Quickly locate and review stored engagement letters
-Utilize an automated approval processing workflow configured for your specific requirements
Why are these capabilities so important?
Accurate and appropriately tailored client engagement letters are critical to the financial health of your firm. Communicating key understandings with your clients based on the nature and scope of services to be provided can help your engagements to run more smoothly. You can also protect your practice in the event of miscommunication or other unforeseen problems, thus reducing risk. Yet, the typical manual process of creating, sending, tracking, and storing engagement letters can be error-prone and routing them through numerous layers of reviews to ensure they comply with firm and professional standards can be exhausting.
With Engagement Letter Automation in PracticePro 365, you can say goodbye to all of these headaches. It increases the accuracy and efficiency of the entire process—finally breaking the cycle of manual drudgery and setting your practice free to focus on growing revenue and delivering a satisfying client experience.
See the benefits for yourself. Request a demo here, or reach out to the PracticePro 365 team today.