Posts by IWAdmin

How much money did you leave on the table last year? Based on industry averages, it was probably as much as 20% of gross fees. Maybe it was higher this busy season, since this was the first tax season after the full implementation of the most significant tax reform in decades. Most private companies and…

Chances are, you have a pretty good idea of how much revenue your firm generates from tax, audit and consulting. But do you know how profitable each service line is? Can you identify the partners who run the most profitable engagements? What about industry-level profitability? Specialization continues to rank as one of the most popular…

Utilization is like your firm’s fuel efficiency gauge; it gives insight into how your firm’s resources are being used. But when you don’t have real-time reporting on firm management metrics, utilization can be tricky to gauge. You know that your people are busy – at least you think they are. But how busy? Are they…

I was quoted in a recent AccountingToday article about the state of practice management software. One of the themes in the article is the importance of integrating workflow, CRM, and other technology point solutions to reduce redundancy and improve accuracy and efficiency. As I read and re-read my colleagues’ comments, it struck me that this…